Data Protection · In Bengali

Db33's Privacy Policy — Your information is completely safe with us

This page clearly explains how your personal data is collected, stored, and protected — and what rights you have over it. db33 Believes transparency is the foundation of trust.

Update: 1 January 2026
Language: Bengali
SSL: 256-bit
Version: v3.0
Your Privacy, Our Commitment
Data is never sold to third parties
Secured with 256-bit SSL Encryption
Data deletion is available upon your request
GDPR-Compliant Data Management
24/7 Data Protection Monitoring
Our Commitment

Six Core Principles of Privacy

The six core principles db33 follows in managing your information

Maximum Protection
All your data is protected with bank-grade 256-bit SSL encryption. Every access is monitored through real-time surveillance.
256-bit SSL
Data Not for Sale
db33 never sells your personal data to third parties. Information is not shared except where required by law.
Zero Data Sale Policy
Your Control
You have full rights to view, correct, or delete your information. Contact us at any time to manage your data.
Your Rights
Full Transparency
This page clearly explains what data is collected, why it is collected, and how it is used. There are no hidden policies.
Open Policy
Secure Storage
Data is retained only for as long as necessary. Once legal requirements are met, specific information is automatically deleted.
Limited Retention Period
International Standards
db33's data protection practices comply with GDPR and international privacy standards, and are regularly verified through independent audits.
GDPR Compliant
256-bit SSL
Encryption
Secure Servers
Asia-Pacific
24/7 Monitoring
Real-Time
GDPR Compliant
Independent Audit
1

Introduction & Scope

This Privacy Policy db33All   services — including the website, mobile app, and customer support communications — are covered by this policy. Whenever you use any db33 service, your information is collected and used as described herein.

We believe privacy is a fundamental right. That is why db33 Data protection has been a top priority from the very beginning. This policy explains what information we collect, why we collect it, how it is stored, and what rights you have.

Important: By using db33's services, you agree to this Privacy Policy. If any part is unclear, please contact us before proceeding.

2

What information is collected?

db33 Only the information that is strictly necessary is collected — nothing more. Below is a detailed breakdown of what data is collected and why.

2.1 Information Provided Directly by You
  • Identity Information: Name, date of birth, national ID number (for KYC verification)
  • Contact Information: Mobile number, email address
  • Financial Information: Payment method details (bKash/Nagad number — partial information only)
  • Verification Documents: NID or passport photo (required for ৳5,000+ withdrawals)
2.2 Automatically Collected Information
Data TypePurpose of Collection
IP AddressSecurity Verification & Geolocation
Device InformationPlatform Optimization
Browser TypeEnsuring compatibility
Login Time & DateSecurity Monitoring
Betting ActivityService Delivery & Coordination
Cookie DataUser Experience Improvement

Db33 never stores your full payment card number. All payment information is processed directly through certified payment gateways.

3

How is your information used?

db33 Your data is used for specific purposes only. Each purpose has its own distinct legal basis.

3.1 For Service Delivery
  • Creating and managing your account
  • Processing Deposits & Withdrawals
  • Operating betting and gaming services
  • Providing Customer Support
  • Managing bonuses and promotions
3.2 For Security & Legal Compliance
  • Identity Verification (KYC Process)
  • Anti-Money Laundering (AML Monitoring)
  • Fraud Detection & Prevention
  • Meeting Regulatory Requirements
3.3 For Service Improvement
  • User experience analysis and improvement (anonymised data)
  • Identifying & Resolving Technical Issues
  • Testing and developing new features

Db33 uses your information only for the specific purposes stated above. Should your data ever be needed for any other purpose, your consent will be obtained first.

4

Who is your information shared with?

db33The core principle of   is that your data is never sold to third parties. However, information may be shared in specific circumstances where required for service delivery or legal compliance.

RecipientsReasonType
Payment ProvidersTransaction ProcessingLimited Financial Information
KYC Verification AgencyIdentity ConfirmationIdentity Documents
Regulatory AuthoritiesLegal ObligationEssential Information
IT Service ProvidersPlatform OperationsContractually bound, encrypted
Law Enforcement AgenciesCourt OrdersBy Order Only

Db33 never shares your information with third parties for marketing or advertising purposes. If any third party contacts you requesting information on behalf of db33, it may be fraudulent.

5

Data Security Measures

db33 World-class technology is used to protect your data. Our security team monitors systems around the clock, 7 days a week.

5.1 Technical Security
  • 256-bit SSL/TLS Encryption: All data transmissions are encrypted
  • AES-256 Storage Encryption: Stored Data Is Secured
  • Two-Factor Authentication (2FA): Extra security layer for your account
  • Firewall & DDoS Protection: Cyber Attack Prevention
  • Real-time intrusion detection: Unusual activity is flagged in real time
5.2 Organisational Safeguards
  • Only authorized personnel have access to the information they need
  • Staff receive regular security training
  • Independent security audits are conducted regularly
  • In the event of a data breach, affected members will be notified within 72 hours.
6

How long is your data retained?

db33 We follow a data minimisation policy — collecting only what is necessary and retaining it no longer than required.

Data TypeRetention PeriodReason
Account Information5 years after account closureLegal Obligation
Transaction Records7 YearsFinancial Regulations
KYC Documents5 Years After Relationship EndsAML Regulations
Communication Records3 YearsDispute Resolution
Cookie Data30 Days – 2 YearsBased on Cookie Type
Inactive Account DataReview After 12 MonthsUser Convenience

Data is automatically deleted or anonymized after a set period. Exceptions may apply where required by law.

7

Cookie Policy

Cookies are small text files stored on your device. db33 Cookies are used to enhance your experience and keep the platform secure.

7.1 Cookie Types & Controls

You can manage the cookies listed below (essential cookies cannot be disabled):

Cookie settings can also be changed through your browser. However, disabling certain cookies may limit some features of the site.

8

Your Data Rights

Under GDPR and international privacy laws, you have a number of important rights. db33 Respects and upholds the exercise of these rights.

  • Right of Access: You may request to view what information we hold about you
  • Right to Rectification: You may request corrections to any inaccurate or incomplete information
  • Right to Erasure: You may request the deletion of your data under certain circumstances
  • Right to Restriction of Processing: You may request that the use of your data be restricted in certain cases
  • Right to Data Portability: You may request your data in a portable format
  • Right to Object: You may object to the processing of your data for specific purposes

Submit your rights request to privacy@db33.wine. We will respond within 30 days. In some cases, complete deletion may not be possible due to legal obligations — you will be informed of the reason.

9

Protection of Minors' Data

db33 We do not provide services to minors (under 18) or collect their data. This is a fundamental condition of our service.

  • Age verification is conducted at the time of registration
  • Proof of age may be requested if there is any doubt
  • Any account found to belong to a user under 18 is immediately suspended
  • Any data found to have been collected from a minor will be deleted immediately upon discovery
10

Third-Party Services

Db33 uses certain third-party services on its platform — such as payment gateways and live game providers. These providers maintain their own privacy policies.

  • Payment Providers (bKash, Nagad): Operated under their own security standards
  • Game Providers (Evolution, Pragmatic): Licensed & Regulated
  • KYC Verification Services: Data used for verification purposes only

Db33 includes data protection clauses in all agreements with third-party service providers. They may not use your information for any other purpose without db33's authorisation.

11

Policy Changes & Updates

db33 Reserves the right to update this Privacy Policy as needed. Members will be notified in advance of any significant changes.

  • You will be notified by email or push notification before any significant changes
  • The updated policy takes effect from the date of change
  • Continued use of the service after any changes constitutes acceptance of the updated policy
  • The date of the latest update is always displayed at the top of this page
12

Privacy Contact

For any privacy-related questions, requests, or complaints, please reach out to our data protection team. We are committed to responding within 30 days.

Email
privacy@db33.wine
Standard response time: 72 hours
Live Chat
db33 Support Center
Available 24/7

The Bengali version of this Privacy Policy is considered the primary document. In the event of any ambiguity, db33's interpretation shall be final.

Your Rights

Your 6 Key Data Protection Rights

Db33 respects and actively supports every one of your rights

Right of Access

You have the right to obtain a complete copy of all the information db33 holds about you.

Right to Rectification

You may request corrections to any inaccurate information — updates will be made within 7 days.

Right to Erasure

You may request the complete deletion of your data under certain circumstances.

Right to Restriction

You may request that the processing of your data be restricted in certain circumstances.

Right to Data Portability

The right to receive your data in a machine-readable format and transfer it elsewhere.

Right to Object

You may object to marketing or specific processing activities, and your objection will be respected.

🔒

Your data is secure — Join db33 with complete peace of mind!

Sign up today on Bangladesh's most secure betting platform. We are always committed to protecting your privacy and data.

Completely Secure
256-bit SSL
Data Not for Sale
GDPR Compliant
24/7 Support
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